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Reconnect with missed callers with A.I Automated text messages before they start calling your competitors.
Prospects are most likely to interact with you instead of contacting one of your competitors when they get a text from you immediately after they place a call.
By sending a missed call text, your customers can interact with you in real-time and perhaps even get their questions answered or their issue solved.
A missed call text allows you to interact with customers and prospects, even if you can’t get to the phone. You can ask them to share their inquiries via text and offer to reply as soon as possible.
When you first see these numbers, it might come as a shock.
You might think, "I don't ignore the phone when it rings, and someone is usually there to answer calls, even during lunch."
But if you think about it carefully, it starts to make sense.
This number also includes calls that come in when your office is closed. Like, if your office opens at 8 in the morning and closes at 5 in the evening, you might get some calls right before you open and right after you close.
Another thing that can happen is that someone hears a voicemail message because you're already talking on the phone and can't answer their call.
A Missed Call Hurts Your Business In Many Ways
We tend to think of all modern communication as digital, but the truth is that 80% of business conversations still take place over the phone. When you miss a call, not only are you missing out on potential revenue, but you’re providing a subpar customer experience.
Someone who was interested in doing business with you might move to the next name on the list. If you’re a dentist with an average lifetime customer value of $3,000, or a contractor dealing with $15,000 renovations, those missed calls add up to a lot of money!
If you don’t talk to a prospect on the phone, you don’t get to learn how they heard about you, if they evaluated any of your competitors, and what the exact service is that they’re looking for and why. As you build a client database, this information is vital.
Do you advertise on Facebook, Instagram, YouTube, or Google? If your ad has a call to action of “Click to Call” and you miss those calls, you’re throwing money away. Those clicks cost money in the range between $2 and $15.
An impatient or irate client that is trying to reach your office unsuccessfully may channel their anger to social media and review channels. Not being available to talk them down from a ledge can be costly to your reputation.
Damaged Relationships
Clients that repeatedly get sent to voicemail with no acknowledgment that their message was received are bound to feel unimportant. Sending an instant reply to their call with a text explaining why you didn’t get to the phone and when you’ll call them back will go a long way toward helping them maintain a positive view of your business.
How "Missed Call Texts" Works
Add Trackable Phone number to biz
You get a virtual local or toll-free phone number which can be used anywhere on the web or print materials. The phone number is monitored for calls and texts.
You can add it to your website contact page, your online directory listings, your Google Business Profile, business cards, store signage, magazine ads, flyers, direct mail… anywhere that your potential customers will see and use your phone number.
Calls are forwarded to your regular phone
When a lead or customer calls the number, the system forwards the voice call directly to your primary phone. It works just like your regular phone call, without revealing your personal information.
Missed calls trigger text response automation.
If you can’t accept the voice call before the time-out period, the caller can leave a voicemail or hang up. The system automatically sends a text message back to the caller with a short note and question.
This nearly always engages the caller in a text-based conversation, while sparing you a few minutes to reply or call the customer back.
Keep track of contacts and follow-up with an intuitive app.
As you receive calls and texts to your virtual phone number, our native ChatApp (for iOS and Android) gives you a simple way to track calls and texts, build a contact profile list and follow up with leads and customers directly and instantly.
Here’s What You’ll Love About Missed Call Texts
You don’t have to hire more staff to serve more customers. Missed call texts work for you without extra headcount and even work after hours. Your customers are taken care of even when you’re closed.
Automatic and Easy
You, your receptionist or your team can now handle serving more than one customer at a time without putting anyone on hold. Everyone wins!
Custom, Friendly Messages
Automated texts don’t have to be robotic. Deliver warm and welcoming customer service by customizing your missed call text messages.
Convenient For Customers
Your customers are texting more often than they’re answering their phones. Answer their questions or schedule an appointment for them via texting.
As an HVAC technician, I'm always on the go, which means I can't always answer calls. CallRevive Pro has been a fantastic solution. It ensures my customers receive an immediate response, assuring them that their inquiries are important. The service's lead capture feature has been a game-changer, allowing me to follow up with potential clients and grow my HVAC business effectively.
Sunny Bhatia
HVAC Technician, Mississauga
Calling all real estate agents! You won't believe what CallRevive Pro can do for your business. As a busy agent, I'm always on the go, but this service has made life so much easier! It automatically sends SMS responses to potential clients, assuring them that I'll get back to them soon. And let me tell you, the lead capture feature has led to more leads and more closed deals. It's a real estate game-changer!
Navneet Bhasin,
Real Estate Agent, Toronto
Choosing CallRevive Pro was the best decision for my business. It has helped me enhance customer loyalty by providing immediate and personalized responses to missed calls. The seamless integration with my CRM system has made lead management effortless, enabling targeted marketing campaigns. CallRevive Pro is a vital tool for any business looking to thrive!
Arshdeep Kaur
Plumber, Brampton
As a Makeup Artist, my hands are always full as the job requires precision and focus. CallRevive Pro has been a game-changer for my business. The automated SMS responses and lead capture features have helped me get back to leads and build stronger customer relationships. Highly recommended!
Prabhjot Singh
Make-up Artist, Toronto
I'm always on the move, so it is hard to answer calls. CallRevive Pro has changed the game for me. The automated SMS responses have been a hit with my clients, assuring them that I'm aware of their needs. The mobile app is also easy to use.
Alex Mikaela
Mobile Auto Mechanic, Milton
During sessions or client consultations, I couldn't answer calls, which was a concern for my business. With this service, I can now promptly respond to clients and potential leads with automated SMS responses. It has helped me maintain a professional image and grow my clientele effectively.
Ekaterina Petrov
Personal Trainer, Toronto
Running a catering business is hectic, and I can't always answer calls. CallRevive Pro has been a lifesaver. Clients love receiving immediate SMS responses, making them feel valued. The lead capture has also helped me secure more catering bookings, and it's a fantastic tool for any busy service provider. I'm thrilled with the results!
Freya Golubev
Caterer, Atlanta
With appointments and traveling to clients, I couldn't always answer calls. This service has allowed me to provide professional responses via SMS, making clients feel valued and informed. Thanks to CallRevive Pro, I've seen an increase in bookings and glowing reviews from satisfied clients.
Olivia Evans
Mobile Hair Stylist, New York
As a busy med spa owner, I can't always answer calls, but this service saves the day. It sends personalized SMS responses to clients, making them feel valued and cared for. And guess what? The lead capture feature has brought in more appointments and boosted customer satisfaction. It's a must-have for any med spa!
Emily Haggart
Owner, Med Spa, California
As an HVAC technician, I'm always on the go, which means I can't always answer calls. CallRevive Pro has been a fantastic solution. It ensures my customers receive an immediate response, assuring them that their inquiries are important. The service's lead capture feature has been a game-changer, allowing me to follow up with potential clients and grow my HVAC business effectively.
Sunny Bhatia
HVAC Technician, Mississauga
Calling all real estate agents! You won't believe what CallRevive Pro can do for your business. As a busy agent, I'm always on the go, but this service has made life so much easier! It automatically sends SMS responses to potential clients, assuring them that I'll get back to them soon. And let me tell you, the lead capture feature has led to more leads and more closed deals. It's a real estate game-changer!
Navneet Bhasin,
Real Estate Agent, Toronto
Simple Plans to Get Started Quickly
CallRevive Solo
Ideal for Solo Business Operators
SMS & Calls**
CallRevive Duo
Ideal for Pairs, designed for a 2-person team
Conversations
SMS & Calls**
CallRevive Team
Perfect fit for small business teams of up to 5 members
Conversations
SMS & Calls**
* * SMS credits are charged per segment, while call credits are charged per minute.
Need a More Sophisticated System?
Automated 3-Step Follow-up Campaign
Boost engagement effortlessly with our automated 3-step follow-up campaign. Stay connected with leads, nurture relationships, and drive conversions through a seamless and personalized journey.
Voicemail
Leave a lasting impression even when unavailable. Our voicemail feature ensures you never miss a chance to connect, enabling you to relay important messages and maintain a professional presence.
Call Recording
Capture crucial details & enhance communication quality with our call recording feature. Whether for training, compliance, or review, you can now revisit conversations for improved interactions and insights.
Frequently Asked Questions
Text-Back Missed Calls operates using our native iOS or Android app. This app connects to your account and gives you total control over your contacts, messages, notes, and tasks.
Yes, in fact, you will still receive incoming calls from the virtual number on your primary phone. However, if you don’t take the call, the automation takes over and begins the text messaging. You maintain the text conversation using the Lead Connector app on your smartphone.
Yes, you can! Using the app on your smartphone, you can call out to any contact in your directory. Outbound calls use your local or toll-free virtual number, so you never reveal your personal phone number!
However, there might be additional charges when your credits are over.
Our contracts are all month-to-month and you can cancel at any time. That said, once you start using our app and Text-Back Missed Calls, and realize how much time and energy you’re saving, you won’t want to give it up!
We read and respond to every email, SMS and web chat message. If you have a question or issue, you will get a response within minutes during regular business hours, and within the next business day outside of business hours.
Reclaim the lost 80% of leads!
Sales & Support
+1 902-905-6677
Sales & Support
+1 902-905-6677
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